abe67's Privacy Policy

Introduction and Definitions

abe67 is an online casino and betting platform that provides various gaming and entertainment services for users in Bangladesh. We take the protection of our users' personal information very seriously and are committed to ensuring data privacy.

As used in this Policy, "personal information" means any information by which you can be directly or indirectly identified. "Processing" means any operation involving the collection, storage, use, disclosure, or deletion of data. "Platform" means abe67's website, mobile app, and all related digital services.

This Privacy Policy is linked to abe67's Terms and Conditions, and both documents together govern the legal relationship between abe67 and its users.

Information We Collect

When you register on the abe67 platform, log in, or use any service, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name and identity information (national ID or passport number)
• Date of birth (for age verification — services are provided only to those aged 21 or above)
• Email address and mobile number
• Home address
• Payment details — such as bKash number, Nagad number, Rocket account, Upay, or bank account details
• Login credentials (username and encrypted password)

2.2 Automatically Collected Information

• Device information: type, operating system, browser version
• IP address and approximate geographic location
• Your activity on the platform: which pages you visited, how long you stayed, which games you played
• Session data collected through cookies and similar technologies
• Transaction history and betting activity data

2.3 Information Received from Third Parties

• Information received through identity verification services (as part of the KYC process)
• Transaction confirmation data received from payment processors
• Verified information as part of fraud prevention measures

Purpose of Data Use

abe67 uses the information you provide for the following legitimate purposes:

• Account Management: Handling registration, login, and account security.
• Identity Verification (KYC): Complying with age restrictions and preventing fraudulent activity. Access is prohibited for those under 21.
• Payment Processing: Completing deposits and withdrawals safely. The minimum deposit amount is ৳100 and withdrawals are processed within 10 to 45 minutes.
• Gaming Services: Showing games, offers, and bonuses based on your preferences.
• Customer Support: Resolving your complaints or questions. Our support team is available 24/7 in Bengali via live chat.
• Responsible Gaming: Identifying problematic gaming behaviour and providing necessary support.
• Legal Compliance: Complying with applicable laws and regulations and providing information to regulatory authorities when required.
• Security: Preventing fraud, money laundering, and other illegal activities.
• Communication: Notifying you of important policy changes, transaction confirmations, and relevant information.

Data Disclosure and Sharing

abe67 does not sell your personal information to third parties. However, information may be shared in the following circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers — such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology service providers. These partners receive only the information necessary to perform specific services and operate under strict confidentiality agreements.

4.2 Legal Obligations

abe67 may comply with disclosure of information when required by court order, government directive, or applicable law. In such cases, we will disclose only the information that is necessary.

4.3 Business Transfers

In the event of a future company merger, acquisition, or partial sale, user data may form part of the transferred assets. We will notify you in advance in such circumstances.

Cookies and Tracking Technology

The abe67 platform uses cookies and similar technologies to ensure smooth operation and improve the user experience.

5.1 Types of Cookies

• Essential Cookies: Essential for the core functionality of the platform — protecting login sessions and storing security tokens. These cannot be disabled.
• Functional Cookies: Help remember your language preference, device type, and similar settings.
• Analytics Cookies: Analyse site usage and help improve the quality of the service.

5.2 Cookie Control

You can control or delete cookies through your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.

Data Protection and Security

abe67 adopts industry-leading security measures to protect your personal information:

• SSL Encryption: All data transfers are secured through SSL/TLS encryption protocols.
• Password Hashing: Your password is never stored in plain text — strong cryptographic hashing methods are used.
• Access Control: Only authorised personnel can access the necessary data, and they operate under strict confidentiality agreements.
• Regular Audits: Our security infrastructure is regularly tested and updated.
• Two-Factor Verification: Sensitive operations (large withdrawals, data changes) are protected through additional verification.

Even so, data transfers over the internet may not be completely secure. abe67 makes every effort to protect your data, but complete security cannot be guaranteed.

Data Retention Period

We retain your personal information only for as long as necessary. The following policy is followed:

• Active Accounts: All information is retained while the account is active.
• Closed Accounts: Even after an account is closed, certain information (particularly financial transaction records) is retained for the period required by applicable law to meet legal obligations.
• Marketing Data: Deleted immediately after you withdraw your consent.
• Log Data: Security logs are generally retained for a set period and then deleted.

Your Rights and Controls

As a user of abe67, you have the following rights regarding your own information:

• Right of Access: You can request to know what information we hold about you.
• Right to Rectification: You can request that any inaccuracies in your information be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted. However, some information may not be possible to delete due to legal obligations.
• Right to Restrict Processing: You can request that the processing of your information be limited for specific reasons.
• Right to Data Portability: You can request your information in a structured, commonly used format.
• Right to Withdraw Consent: You can withdraw consent given for marketing communications at any time.

To exercise these rights, email [email protected] or contact us via 24/7 live chat.

Protection of Minors

abe67 is an entertainment platform for adults. Registration, use of, or access to the platform by anyone under the age of 21 is strictly prohibited.

Age verification is mandatory at the time of registration. If we become aware that a minor has used the platform, the relevant account will be closed immediately and the collected information will be deleted.

If you suspect that a minor is using our platform, please notify our support team immediately.

Responsible Gaming and Data Use

abe67 believes in responsible gaming. Using data about your gaming activity, we:

• Identify early signs of problematic gaming behaviour.
• Provide the option to voluntarily set deposit limits or use self-exclusion when needed.
• Offer support when irregular behaviour on the platform is detected.

To learn more about responsible gaming, visit our Responsible Gaming page.

Third-Party Links and Services

The abe67 platform may be integrated with third-party services (such as payment gateways). These third-party services have their own privacy policies, which are outside abe67's control. We recommend that you read their privacy policies before using these services.

abe67 is not responsible for the privacy practices of third-party services.

Policy Changes

abe67 reserves the right to change this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

• A notice will be displayed on the platform.
• A message will be sent to your registered email address.
• The "Last Updated" date on this page will be changed.

If you continue to use the platform after a policy change, you will be considered to have consented to the updated policy. We therefore recommend checking this page regularly.

Contact and Complaints

Contact us for any questions, concerns, or complaints relating to the Privacy Policy. abe67 takes privacy-related complaints seriously and works to resolve them as quickly as possible.

This Privacy Policy is recommended to be read together with the Terms and Conditions and the Responsible Gaming policy.